Your style, delivered with care
At Bellatruefashion, we believe in making your shopping experience as delightful as our dresses. Discover our straightforward shipping and return policies designed for your convenience and peace of mind.
Our shipping policy
We're committed to getting your beautiful new outfits to you swiftly! All orders from Bellatruefashion are processed within 1-2 business days. For customers in the United States, standard shipping typically takes 3-7 business days at a flat rate of $7.99, with complimentary shipping on all orders over $75. If you need your fashion fix faster, expedited shipping is available at checkout, usually arriving in 2-3 business days. For international customers, shipping costs and times vary by destination and will be calculated at checkout. We strive for transparency, so you'll always know what to expect.
Hassle-free returns
Sometimes an item isn't quite right, and that's perfectly fine! Bellatruefashion offers a straightforward return process. You have 30 days from the date of delivery to return unworn, unwashed items with all original tags attached. To initiate a return, simply log into your account and navigate to your order history. Follow the easy steps to generate a return label. If you checked out as a guest, please contact our customer service team at customerservice@bellatruefasion.com to assist you. Please note that customers are responsible for return shipping costs unless the item received was incorrect or defective.
Your return options
Once your return is received and inspected, we offer several convenient options. You can opt for a full refund to your original payment method, which is typically processed within 5-10 business days after we receive your returned item. Alternatively, you may choose an exchange for a different size or color of the same item, subject to availability, ensuring you get the perfect fit. For ultimate flexibility, we also offer store credit, issued as an e-gift card, which never expires and can be used towards any future purchase at Bellatruefashion. We're here to make sure you're happy with every aspect of your Bellatruefashion experience!